Updated Effective Date: 11 MAY 2025
At Cloud E POS, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services.
By accessing or using our platform, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing details, and other contact data provided by you during registration or support requests.
- Business Information: Store name, employee/user data, product data, sales records, inventory, and other business-related inputs saved in your account.
- Usage Data: Information about your interactions with our website or software, including browser type, device information, IP address, and access times.
- Cookies and Tracking Technologies: We use cookies to enhance your experience, remember your preferences, and analyze site traffic.
How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Process transactions and send related information
- Respond to inquiries and offer customer support
- Improve our website and service functionality
- Notify you about system updates, feature changes, and promotional content (you can opt out at any time)
- Ensure security and prevent unauthorized access
Sharing Your Information
We do not sell or rent your personal or business data to third parties. We may share your information with:
- Service Providers: Third-party vendors that help us operate our platform (such as hosting, analytics, or customer support tools) under strict confidentiality agreements.
- Legal Authorities: When required by law or to protect our rights, users, or the public.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity with continued protection.
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information
- Request a copy of your data stored with us
- Withdraw consent for marketing communications
- Close your account and request data erasure (subject to applicable laws)
For any such requests, please contact us at: support@cloudepos.xyz
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content or privacy practices of those external sites. We recommend reviewing their privacy policies before sharing any personal data.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data, we will take appropriate steps to delete it.
8. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services after changes means you accept the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Cloud E POS
Email: support@cloudepos.xyz
Website: https://cloudepos.xyz
