Updated Effective Date: 11 MAY 2025
Welcome to Cloud E POS. By accessing or using our website, platform, or services, you agree to be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, you may not use our services.
These Terms apply to all users, including businesses, resellers, and end-users of the Cloud E POS platform.
Use of Services
You agree to use our platform only for lawful business purposes and in compliance with all applicable laws and regulations. You must not misuse the service in any way that may harm the platform, our reputation, or other users.
Account Registration & Responsibility
To access our full services, you may need to create an account. You agree to:
- Provide accurate and complete information during registration
- Keep your login credentials confidential
- Be responsible for any activity under your account
- Notify us immediately of any unauthorized use or security breach
We reserve the right to suspend or terminate any account that violates these Terms.
Subscription & Payments
Some features of Cloud E POS may require a paid subscription.
- All fees are clearly mentioned during signup or upgrade.
- Payments must be made on time to avoid service interruption.
- We reserve the right to modify pricing or service plans at any time with prior notice.
- Refunds are subject to our refund policy (if applicable).
Software License & Restrictions
When you subscribe to Cloud E POS, we grant you a limited, non-exclusive, non-transferable license to use the software as per your selected plan. You may not:
- Reverse engineer, copy, or distribute any part of the platform
- Share or resell the software unless explicitly authorized
- Use the software for illegal or unauthorized purposes
Data Ownership & Privacy
All business data entered into your account (e.g., sales, products, customers) remains your property. We do not claim ownership. However, you grant us permission to securely store, back up, and process this data to provide our services.
For more details on how we handle your information, please review our Privacy Policy.
Service Availability
While we strive to ensure high availability, we do not guarantee 100% uptime. Maintenance, upgrades, or unexpected issues may cause temporary disruptions.
We are not liable for any direct or indirect losses resulting from downtime, data loss, or service interruptions.
Intellectual Property
All content, branding, source code, graphics, and documentation related to Cloud E POS are our exclusive property. You may not use our intellectual property without prior written consent.
Termination
We reserve the right to suspend or terminate your access to our services if:
- You violate these Terms
- You engage in fraudulent or abusive activities
- You fail to make payment for paid services
Upon termination, your access to the platform and stored data may be revoked, subject to our data retention policy.
Limitation of Liability
Cloud E POS will not be liable for any indirect, incidental, or consequential damages arising from your use of our services, including but not limited to loss of revenue, data, or business opportunities.
Modifications to Terms
We may update these Terms from time to time. If significant changes are made, we will notify you via email or through the platform. Continued use of the service after updates means you accept the revised terms.
Governing Law
These Terms are governed by the laws of Bangladesh, without regard to its conflict of law principles. Any legal disputes must be handled under the jurisdiction of local courts.
Contact Us
If you have any questions about these Terms, please contact us at:
Cloud E POS
Email: support@cloudepos.xyz
Website: https://cloudepos.xyz
